Motivus Solution Selling

Empowering Sales through Customer-Centric Solutions

Solution Selling is a sales approach that prioritizes understanding the customer’s problems or needs and then presenting the product or service as a tailored solution to address those issues. It involves a customer-centric mindset where providing value and solving problems take precedence over making a sale. At Motivus, we refer to this approach as the “Serve to Sell” process, emphasizing the importance of serving the customer’s needs first before presenting products or services as tools of the solution.

The key aspects of the Motivus 3D Solution Selling Framework are as follows:

• Discover: Focus on prospecting right and qualifying right to identify customers who need your product or service and to understand their problems, challenges, or needs.
• Deliver: Present a customized solution that addresses the customer’s specific requirements, and demonstrate how your product or service serves as a tool to solve their problems.
• Determine: Master the sales closing process, including effective negotiation, to achieve a win-win outcome. Ensure customer satisfaction, leading to repeat business and referrals.

Here are some of the key takeaways from the course:

• Learning the What, Why and How of Solution Selling
• Learning how to discover customer problems, challenges or needs by prospecting right and qualifying right
• Learning how to solve customers problems, challenges or needs by delivering a customised solution and how to present their product and service as a tool of the solution
• Learning how to determine win-win close of sales and customer satisfaction leading to repeat and referral sales

The Motivus 3D Solution Selling Framework offers a comprehensive approach to building strong customer relationships and achieving sustainable business growth through a problem-solving and customer-focused sales process.

Remember, mastering Solution Selling is an ongoing process, and it requires a genuine desire to serve customers and solve their problems. As you build trust and demonstrate your commitment to their success, you’ll find that customers are more likely to become repeat buyers and refer others to your business, leading to long-term success and growth.