19 Nov 2021

Customer Service Culture

What is Customer Service Culture?

Customer Service Culture is an organization-wide practice of everyone taking action to add value for the betterment of customers..

It is irrespective of department or hierarchy.

Why Customer Service Culture?

Why it is important?

Customer Service Culture is important to ensure customer service is brought to life across the organization so that customers experience uniform service at every stage of their experience, without any gaps.

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