19 Nov 2021

https://youtu.be/eyHoK26I8tQ What is Customer Service Culture? Customer Service Culture is an organization-wide practice of everyone taking action to add value for the betterment of customers.. It is irrespective of department or hierarchy. Why Customer Service Culture? Why it is important? Customer Service Culture is important to ensure customer service is brough...

06 Nov 2021

https://youtu.be/ASAhqTWczyg What, Why and How What is Customer Service? Customer Service is taking action to add value for the betterment of a customer. Why Customer Service? Why Customer Service is important? Why do we serve customers? Based on our brand promise, a customer puts trust in us, buys our product and service, and builds an expectation. Now Customer’...

13 Sep 2021

A. SALES PREPARATION 1. GROOMING While doing 𝐒𝐚𝐥𝐞𝐬 𝐏𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧 for "𝐒𝐞𝐥𝐥𝐢𝐧𝐠 𝐟𝐫𝐨𝐦 𝐊𝐢𝐨𝐬𝐤", 𝐆𝐫𝐨𝐨𝐦𝐢𝐧𝐠 becomes the first and foremost important activity to follow. Since you need to target passers-by who are mostly unknown to you, your well-groomed appearance will help you attract them. Good grooming makes you look professional and likable to talk to. It's human nature to feel...

11 Sep 2021

Are you a new salesperson? Are you a pro salesperson? Are you struggling to consistently succeed in sales? Whether you are a new or a pro salesperson, if you want to consistently succeed in sales, follow these 5 Secrets to Succeed in Sales. 1. LOVE YOUR PRODUCT If you want to consistently succeed in sales, you either love your product 2sdxc or you change your product t...

04 May 2021

Why an Effective Digital Marketing Strategy is Crucial for Your Business? I was at a dinner party and John told me he tried a lot of activities in Digital Marketing for his business, but it does not seem to work at all.   I asked John, did you start your Business without a Strategy in place? He instantly replied, NO, I worked hard on building my Business Strategy first...

16 Apr 2020

As per National Geographic report, contributed by World Travel and Tourism Council (https://www.nationalgeographic.com/travel/2020/04/how-coronavirus-is-impacting-the- travel-industry/): It projects a global revenue loss of $2.1 trillion in travel industry alone.It also projects a global loss of 75 million jobs. As per World Economic Council report, contributed by Wo...

06 Apr 2020

Current Emergency Operating Opportunities: Sell your hotel by converting it into a hospital.Sell your hotel by converting it into testing centres.Sell your hotel for medical support staffs.Sell your hotel for 'Government Quarantine'. Sell your hotel for 'Stay Home Notice'.Sell your rooms to government officials on duty.Sell / barter your rooms with media companies for their repre...